on the road

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vonage

I’m very happy with my Vonage account and consequently wouldn’t trade it for the world. I have had a couple of what I consider to be minor problems, easily remedied:

caller i.d. time resetting, which I covered here;
a constant busy signal, mentioned here.

ZDNET’s Rick Fairlie has come up with several additional troubleshooting tips for one’s Vonage [...]

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Updated below
I had a Vonage dial tone, but every time I tried to dial out, the dial tone would continue on through the number-pad entries, and the dialed number would sound busy. The dial tone continued sounding in the background. I was unable to connect to any dialed number.
I rebooted my modems and the Vonage [...]

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Update June 25, 2009: I picked up a new Vonage V-Portal to replace my old D-Link VTA adapter. Upon installation of the V-Portal, I discovered that the modem’s internal time zone was set to Alaska time. I called Vonage customer support and had them reprogram the V-Portal to the Mountain time zone and I was [...]

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